MOZA Racing Returns & Refunds Policy
We are committed to your satisfaction and provide a 14-day return window for products in original condition. If you encounter any issues with your racing hardware, our support team is available to facilitate a smooth return or exchange process.
Return Process
- 1.Initiate a Return Request
Contact our customer support team within 14 days of delivery with your order number and reason for return.
- 2.Receive Return Authorization
Once approved, you will receive a Return Merchandise Authorization (RMA) number and detailed shipping instructions.
- 3.Pack and Ship Hardware
Securely pack the device in its original packaging with all accessories and cables, clearly marking the RMA number on the outside.
- 4.Inspection and Refund
Our technicians will inspect the returned unit for quality assurance, and your refund will be processed to the original payment method within 7-10 business days.